Frequently Asked Questions
Product Care and Maintenance
To keep your cutting board in top condition:
- Hand Wash Only: Use warm water, mild dish soap, and a soft sponge. Avoid using harsh chemicals or dishwashers, as high heat and moisture can cause warping or cracking.
- Rinse and Dry: Immediately rinse off soap and dry with a clean towel. Stand the board upright to air dry completely before storing.
- Sanitize Naturally: For deeper cleaning, use a mixture of white vinegar and water or sprinkle coarse salt on the surface and scrub with a lemon half.
Oiling your cutting board regularly helps maintain its durability and prevents cracking or drying out.
- Frequency: Oil your board once a month or whenever the wood looks dry or lighter in color.
- Best Oils to Use: Use food-safe oils like mineral oil, coconut oil, or beeswax. Avoid cooking oils (like olive oil) as they can turn rancid over time.
- How to Oil:
- Apply a generous amount of oil to the surface.
- Rub it in using a soft cloth or paper towel, covering all sides and edges.
- Let the board absorb the oil for a few hours or overnight.
- Wipe off any excess oil before use.
Over time, cutting boards can develop stains and odors, especially from strong-smelling foods like garlic or onions.
- For Stains:
- Sprinkle baking soda or coarse salt over the stained area.
- Use a lemon half to scrub the board, allowing the acidity to break down stains naturally.
- Rinse with warm water and dry thoroughly.
- For Odors:
- Mix a solution of equal parts white vinegar and water and wipe the board down.
- Alternatively, sprinkle baking soda over the surface, let it sit for 5-10 minutes, then scrub and rinse.
Warping and cracking can happen if the board is exposed to extreme moisture or dryness. Here’s how to prevent it:
- Avoid Excessive Water Exposure: Never soak your cutting board or put it in the dishwasher.
- Dry Properly: Always dry the board immediately after washing and store it upright to ensure even airflow on all sides.
- Oiling: Regularly oiling the board helps maintain its moisture balance and acts as a protective barrier.
- Temperature Control: Keep the board away from heat sources (like stovetops) and avoid sudden temperature changes.
Customization Options
Yes! We offer laser engraving to add a personal touch to your cutting board. Whether it’s a name, special message, logo, or even a custom design, we can create something unique just for you. Simply select the “Custom Engraving” option when ordering and upload your design or provide your desired text. Personalized boards make perfect gifts for weddings, anniversaries, housewarmings, and corporate events!
Absolutely! We specialize in bulk and corporate orders and can laser-engrave your company logo or custom message on multiple boards. Our cutting boards make great corporate gifts, promotional products, and client appreciation gifts, especially for real estate, hospitality, or event companies. Contact us directly for bulk pricing and to discuss your branding needs.
We offer a wide range of design options for your custom engraving, including:
- Text-based engravings (names, dates, quotes)
- Monograms and family crests
- Company logos and branding
- Decorative borders and patterns
If you have a specific idea or theme in mind, let us know! Our team will work with you to create the perfect design. Need inspiration? Check out our Gallery for examples of previous custom orders.
Shipping and Delivery
We offer nationwide shipping across Australia with reliable courier services to ensure your cutting board arrives safely and on time.
- Processing Time: Orders are typically processed within 2-3 business days upon receipt of payment.
- Delivery Times:
- Metro Areas: 3-5 business days
- Regional Areas: 5-7 business days
- Remote Locations: 7-10 business days
You will receive a tracking number once your order has been shipped so you can follow its journey to your doorstep.
We offer free standard shipping Australia-wide on all retail orders! 🎉
For bulk or wholesale orders, shipping costs will vary based on weight and location. We’ll provide a detailed quote at checkout or upon request.
Yes, we offer express shipping for those last-minute gifts or urgent orders! 🚚💨
- Express Delivery Times: 1-3 business days (depending on location)
If you need your cutting board by a specific date, feel free to contact us directly, and we’ll do our best to accommodate your request.
We take great care in packaging our cutting boards, but if your order arrives damaged, we’re here to help.
- Step 1: Take clear photos of the damage and the packaging.
- Step 2: Email us at info@australiancuttingboards.com.au within 48 hours of receiving your order, including your order number and photos.
- Step 3: We will arrange for a replacement or offer a refund based on the extent of the damage.
Your satisfaction is our priority, and we want to ensure you receive the highest quality product.
Currently, we only ship within Australia, but we’re working on expanding to international customers soon! 🌎
If you’re outside Australia and interested in our handcrafted cutting boards, feel free to reach out, and we’ll notify you when international shipping becomes available.
Absolutely! 🎁 Our cutting boards make perfect gifts, and we can ship directly to your recipient.
- Gift Options Include:
- Free gift wrapping upon request
- A personalized note (just add your message at checkout)
- No pricing information included in the package
We’ll ensure your gift arrives beautifully packaged and ready to surprise your loved one.
Why Kiln-Dried Timber Matters?
At Australian Cutting Boards, our timber is kiln-dried for up to six weeks at 50-60°C. This controlled drying process ensures the perfect moisture level, reducing the chances of cracking or warping in the Camphor Laurel wood. As a result, our eco-friendly boards are durable and versatile for everyday use, including outdoor entertaining.
We personally use our boards and have found they don’t hold odours. After washing, they are odour-free, so you can confidently cut onion, garlic, chicken, beef, and fish on the same board.
Yes! 🌿 All our cutting boards are handcrafted from sustainably sourced Australian Camphor Laurel, an invasive species in Australia. By using this timber, we help reduce its environmental impact while giving it a second life as a beautiful and functional cutting board. Our process supports local ecosystems and promotes responsible forestry practices.
Camphor Laurel is considered an invasive species in Australia, and its removal is essential for preserving native flora and fauna. By using this timber, we’re helping:
- Protect Australian ecosystems by controlling the spread of Camphor Laurel.
- Reduce landfill waste through repurposing wood that would otherwise be discarded.
- Limit chemical use since the wood has natural antibacterial properties, reducing the need for synthetic treatments.
Our boards are also crafted from a single solid piece of wood, eliminating the need for harmful glues or adhesives.
Absolutely! 💚 Camphor Laurel contains natural antimicrobial compounds that make it highly resistant to bacteria and fungi. Studies have shown that cutting boards made from Camphor Laurel are more hygienic than many plastic or bamboo alternatives. This makes it a safe and healthy option for food preparation while reducing the need for harsh chemical cleaners.
When you purchase one of our cutting boards, you’re making an eco-conscious choice that supports:
- Sustainable resource use by repurposing invasive timber.
- Local craftsmanship with all boards handmade in our Sunshine Coast workshop.
- Waste reduction by using solid pieces of wood without fillers or adhesives.
Plus, our packaging is eco-friendly — we use recyclable materials whenever possible to minimize our carbon footprint. 🌍
We believe in keeping things natural. ✨ Our cutting boards are treated with food-safe mineral oil to enhance the wood’s natural beauty and durability. We avoid harmful chemicals, sealants, or finishes that could compromise the safety or eco-friendliness of the board.
If you prefer an alternative finish, we also offer boards treated with organic coconut oil upon request.
With proper care, our Camphor Laurel cutting boards can last for many years, making them a long-lasting and sustainable choice. Unlike plastic boards, which often warp or degrade over time and contribute to landfill waste, our solid wood boards are durable, biodegradable, and naturally antibacterial.
A well-maintained wooden cutting board is not only better for the environment but also healthier and more cost-effective in the long run.
Our Serving and Cutting Boards
Chefs love using our boards in restaurants and cafes. Our serving trays, available with or without handles,
can be custom laser engraved with personal designs or corporate logos.
Handcrafted Clay Bowls
We also offer handcrafted clay bowls made by a local potter on the Sunshine Coast. These earthy-colored bowls are perfect for dips, charcuterie, and antipasto, and complement our dipping boards.
You can explore our collection by clicking here.
Camphor Laurel Natural Antibacterial Properties
Camphor Laurel wood contains natural antimicrobial compounds like camphor, cineole, and eugenol, which help reduce bacterial growth. While some plastic boards use chemical additives, Camphor Laurel’s antibacterial properties are entirely natural.
Though certain compounds can be toxic in purified form, there is no evidence that Camphor Laurel boards pose any risk for food contact. However, individuals with specific allergies may react to these compounds, similar to food allergies.
Camphor Laurel cutting boards have been shown to effectively reduce microbial growth, making them a safe and reliable choice for food preparation.
Learn more about our kiln-dried process that enhances the durability and safety of our boards.
